Shipping Courier

For parcels within Hong Kong and Macau, we ship via SF Express with insurance, unless another shipping method is requested prior to placing the order. For all international orders, the shipping carrier varies by destination. Shipping fees and any applicable taxes will be stated on the checkout page and may vary based on the destination.

Our Guarantee

We promise to prepare shipments within 2-3 business days for in-stock products. However, unforeseen circumstances may cause a delay of 1-2 additional business days. We will update your tracking number in your account and via email once the parcel is out for delivery.

Shipping Lead Time

For parcels within Hong Kong and Macau, the shipping lead time typically ranges from 2 to 5 days. For international orders, shipping carriers and delivery times vary by destination. An estimated delivery time will be provided at checkout for your reference. If your parcel does not arrive within the expected timeframe, please do not hesitate to contact us or the carrier to check the parcel's status.

Ask for Our Assistance

If you need an item within a specific timeframe, please contact us at (852) 9662 8145 to verify the estimated completion time before placing your order. We are happy to find the best solution for your needs.