PRIVACY POLICY

At SENAVAIA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.senavaia.com. Please read this policy carefully. By accessing our site or placing an order, you agree to comply with these privacy policies.

1. Information We Collect

We define “personal information” or “personal data” as information that identifies you or could reasonably be linked to you or your household. We may collect personal information from you in various ways, including:

  • Information you provide directly

  • Information we automatically collect

  • Information we receive from third parties

The personal information we may collect includes, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (credit card numbers and billing addresses)

2. How We Use Your Information

We may use the personal information that we collect for a variety of business and commercial purposes, including:

  • Processing and fulfilling your orders

  • Providing services to you

  • Improving the usage and operations of our services

  • Developing new services and products

  • Analyzing trends and user behavior

  • Customizing content and advertising

  • Sending you marketing communications (with your consent)

  • Responding to inquiries and providing support

  • Allowing participation in promotions or sweepstakes

3. How We Protect Your Information

We implement technical, administrative, and procedural measures to protect your personal information, including:

  • Encryption of sensitive information

  • Secure servers

  • Regular security assessments

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Please take appropriate measures to protect your information.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information without advance notice, except to trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before using them.

Our site may also offer plugins from social media sites, which may allow us and/or the social media site to receive data about you. Your use of these plugins is subject to the social media site's privacy policy.

6. Your Rights

You have specific rights regarding your personal information, including:

  • Right to Know:

  • You have the right to request information about the personal data we collect about you and how we use it.

  • Right to Portability:

  • You have the right to access your information in a portable format.

  • Right to Correct:

  • If your personal data is inaccurate or incomplete, you have the right to request corrections to that information.

  • Right to Opt-Out of Targeted Advertising:

  • You can request that we stop using your personal data for targeted advertising purposes.

  • Right to Appeal: If you exercise any of your rights and we do not take action that you believe is appropriate, you have the right to appeal our decision.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes by posting a prominent notice on our site.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@senavaia.com or
(852) 9662 8145

Effective Date: March 2025